2019年acca考试题库_F1第12章模拟练习题(4)
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1.Which of the following statements about outsourcing is true?
A In order to maintain control, the organisation should outsource activities in areas of its own core competence.
B Outsourcing to external contractors harnesses specialist expertise, but at the cost of lost economies of scale.
C Outsourcing carries commercial and reputational risks. (1 mark)
2.Victor Vroom's 'expectancy theory 1 is an example of which type of motivational theory?
A Content theory
B Process theory
C Hierarchy theory
1. C
There are several risks associated with outsourcing : being locked in to an unsatisfactory relationship ; losing in-house assets and knowledge; sharing confidential information ;and 'reputational' risk (if the supplier gives poor service, or is found to be unethical in its practices,
say).
The other statements are untrue : an organisation should not outsource its 'core competences' (areas of unique and non-replicable competitive advantage); outsourcing often creates economies of scale (taking advantage of the larger dedicated resources of the contractor) ; and outsourcing still incurs significant costs, including internal costs of managing the relationship.
2.B
Process theories explore the process by which individuals come to value, select and explore goals : in other words, how people become motivated. Content theories (including Maslow's hierarchy of needs and Herzberg's two-factor theory) explore the needs that motivate people to act in certain ways :in other words, what motivates people.
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